Add healthcare benefits to your rewards catalog without building ops
Offer primary care benefits as a premium redemption category—under your brand, with policy-grade controls and predictable delivery.
- Extend redemption catalog without healthcare operations overhead
- Entitlement and spend controls enforced per enterprise program
- Audit-ready reporting and reconciliation visibility for finance
Why R&R platforms adopt DxStack
Common challenges when adding healthcare benefits without operational infrastructure.
Single control plane across diagnostics vendors with consistent fulfillment.
Policy-grade enforcement of caps, frequency limits, and eligibility rules.
Structured handling for reschedules, no-shows, and service failures.
Transaction-level trails and settlement matching for finance teams.
Embed into your rewards experience
Healthcare benefits appear as a new category in your existing rewards catalog. Members redeem with points—fulfillment handled by DxStack.
New redemption category
Healthcare benefits appear alongside your existing rewards catalog. Points-based redemption with spend controls.
SSO and deep linking
Seamless authentication from your portal. Deep links into booking flows with context preserved.
Per-enterprise customization
Different catalogs, eligibility rules, and point values for each enterprise customer.
How it works
One integration, multiple enterprise programs. Each client gets their own rules, catalogs, and reporting.
API-first integration. DxStack extends your platform—it does not replace your rewards portal or redemption systems.
Operational primitives
Infrastructure-grade controls for healthcare benefit redemptions.
Eligibility & entitlement rules
Points tiers, spend caps, frequency limits. Enforced at redemption based on program and enterprise rules.
Provider routing
Location-aware and availability-aware assignment to labs and diagnostic centers.
SLA orchestration
Defined turnaround for confirmations, collections, and reports. Automated escalation paths.
Exception handling
Structured workflows for failed bookings, reschedules, refunds, and re-issues.
Audit logs & MIS
Complete transaction-level trails. Enterprise reporting and scheduled MIS exports.
Reconciliation & settlement visibility
Finance-ready views with order-to-invoice matching and settlement tracking per program.
Controls that matter for R&R
Policy-grade enforcement for healthcare benefit redemptions across your enterprise customers.
Spend caps per user and program
Frequency and usage limits
Entitlement prerequisites
Cancellation and refund handling
Role-based operational access
Audit trails and MIS
Reconciliation visibility for finance
Example workflows
How operational primitives apply to common R&R redemption scenarios.
Points-based annual health check redemption
Points Redemption→ Predictable fulfillment, clean settlement
Verify points balance and annual quota
Assign lab by location and contract
Confirm in 2h, collect within 48h
Auto-rebook on member no-shows
Log redemption and fulfillment trail
Match to enterprise invoice cycle
Tiered benefits by employee level across enterprises
Tiered Programs→ Per-enterprise rules, unified operations
Check tier and entitlement cap
Route based on tier-specific catalog
Tier-appropriate turnaround commitments
Handle upgrades and partial completions
Per-enterprise reporting and trails
Separate settlement per enterprise
Trust & compliance
Enterprise security posture for healthcare data.
SOC 2 Type II
Annual audits with continuous monitoring controls.
ISO 27001
Information security management certification.
India-based data hosting
Primary data residency within India.
DPDP-aligned posture
Prepared for Digital Personal Data Protection compliance.
Add primary care benefits as a redemption category without becoming a healthcare ops company
Offer diagnostics and health checks to your enterprise customers—with predictable delivery, audit-ready reporting, and reconciliation visibility.
We review all integration requests to ensure technical and operational fit